Shipping policy

At Yidezu®, we provide reliable, fast, and transparent shipping services for high-precision automotive engine components. All orders are carefully packed and inspected before dispatch to ensure your parts arrive in perfect condition.

Free Shipping & Processing Time

  • Free Standard Shipping: We are pleased to offer Free Standard Shipping on eligible orders across the contiguous United States.

  • Order Processing Time: Orders are typically processed, quality-checked, and packed within 1–2 business days (Monday through Friday, excluding public holidays) after payment confirmation.

  • Tracking Notification: Once your package is dispatched, an automated shipping confirmation email containing your tracking number will be sent immediately.

Shipping Options & Estimated Delivery Time

We utilize both US domestic warehouses and direct overseas fulfillment centers to optimize delivery efficiency:

  • US Warehouse Shipping (In-Stock Products)

    • Delivery Window: 3–5 business days after shipment.

    • Best for fast domestic delivery on our popular engine rebuild kits, timing kits, and components.

  • Direct Warehouse Shipping

    • Delivery Window: 7–10 business days after shipment.

    • Applies to special engine SKUs or inventory fulfilled directly from our primary manufacturing facility.

(Note: Delivery times are estimated and may occasionally vary due to carrier delays, severe weather, or customs clearance procedures.)

Shipping Destinations & Restrictions

  • Eligible Coverage: We currently ship to address locations within the contiguous United States.

  • Excluded Regions & P.O. Boxes: Standard shipping does not cover Alaska, Hawaii, Puerto Rico, US Virgin Islands, or APO/FPO/DPO addresses. We recommend providing a physical residential or business street address to prevent shipping delays.

Tracking Your Order

Once shipped, tracking details usually take 24–48 hours to update on the carrier's system. You can track your package directly through the tracking link provided in your confirmation email or by visiting our Track Order page.

If you have not received tracking updates after 48 hours of receiving your shipping confirmation, please contact our support team.

Damaged, Lost, or Incorrect Orders

Please inspect your package immediately upon arrival:

  • Damaged or Wrong Items: If your package arrives damaged, incomplete, or with an incorrect part, please contact us within 5 business days of delivery. Photos/videos of the package, shipping label, and the received product will speed up your free replacement process.

  • Lost or Delayed Packages: If tracking indicates that your parcel was delivered but you haven't received it, please notify us within 7 days so we can initiate a formal claim with the carrier.

Contact Us

If you have questions regarding your shipment, shipping options, or package status, our technical support team is here to help:

  • Email: info@yidezuauto.com

  • Phone / WhatsApp: +86 190 3211 6332